"I had my vehicle break down on a long road trip driving through Kentucky. It happened in a very rural area (Horse Cave KY) on a Sunday evening. I called this shop and the owner answered the call right away in his cell phone from home. He was so caring and helped me over the phone. He told me what to do and let me know that a dealership I needed to get the car to does late night drop offs. I ended up calling back to have the vehicle towed from the side of the highway and the man working for him was excellent. Showed up in a timely manner and was very polite and caring. Great hospitality. He stopped at the shop to get a credit card reader since I didn’t have cash. He dropped me off at the Holiday Inn near the dealership. Not sure how much towing costs usually but it was around $65 plus $5/mile. Not too bad considering the circumstance.
I’m really glad the man who owns this shop was there for me during this tough time! It’s rare to find a business that really cares about their customers.
I would recommend this company for any stranded traveler! Thank you Alvey’s Towing & Recovery"