"I had my vehicle break down on a long road trip driving through Kentucky. It happened in a very rural area (Horse Cave KY) on..."
"I had my vehicle break down on a long road trip driving through Kentucky. It happened in a very rural area (Horse Cave KY) on a Sunday evening. I called this shop and the owner answered the call right away in his cell phone from home. He was so caring and helped me over the phone. He told me what to do and let me know that a dealership I needed to get the car to does late night drop offs. I ended up calling back to have the vehicle towed from the side of the highway and the man working for him was excellent. Showed up in a timely manner and was very polite and caring. Great hospitality. He stopped at the shop to get a credit card reader since I didn’t have cash. He dropped me off at the Holiday Inn near the dealership. Not sure how much towing costs usually but it was around $65 plus $5/mile. Not too bad considering the circumstance.
I’m really glad the man who owns this shop was there for me during this tough time! It’s rare to find a business that really cares about their customers.
I would recommend this company for any stranded traveler! Thank you Alvey’s Towing & Recovery"
"I was on my way to Texas in August of 2019. My alternator went out at the rest area at 3am. I called. They got me to their sh..."
"I was on my way to Texas in August of 2019. My alternator went out at the rest area at 3am. I called. They got me to their shop. I was fixed and on the road before noon. Would have been sooner but the mechanic had prior appointments that he couldn't change. I was just grateful that they did everything with a smile.!!!
Update. 12-13-2020 , yep, you guessed it. On the way home from Texas the radiator decided to leak. At the Northbound rest area. I couldn't believe how lucky we were. They brought a flat bead,(boyfriend wanted his reliable LOL BMW) they dropped us at the Holiday Inn Express (with a discount card). They called by 10am that we were fixed!!!! No fuss wonderful ethics. Great employees. I just hope I never have to see y'all again ;)"
"Stopped at Loves truck stop saw we had a blown tire on our 48' gooseneck trailer. The spare tire that came with the trailer d..."
"Stopped at Loves truck stop saw we had a blown tire on our 48' gooseneck trailer. The spare tire that came with the trailer didn't fit. AAA only offered towing. That wouldn't work with our truck and trailer. It was 11:30pm. Found Alvey's on Yelp called and they could come out but we were so close he said limp it over. A very nice young man met us there. Got a new tire on the rim pretty fast. We were back on the road in less than 30 minutes. Nice clean shop. Highly recommend."