"I broke down on 7/2/25 off of 65S with 2 furbabies, while traveling back home to VA. The company my insurance had dispatched took over 45 min to reach out and then was rude and not willing to tow because of the dogs. Alvey's was referred to me by the shop I was having my car taken to. After making the call and explaining the situation, the driver got to us in 7 MINUTES! He was so nice, helpful, and courteous. I will forever be greatful for breaking down where I did and for encountering such amazing souls that day. I will always sing their praises from the mountain tops. This community is lucky to have you guys and this world needs more people like you in it!!!"